Medicaid Approved · PA ODP Licensed · Now Accepting Families
Pennsylvania Home Care Services
Care that feels
like family.
Delivered with excellence.
Founded by three women who cared for their own parents and grandparents — and built the organization they wished had existed. World-class home care for every Pennsylvania family, regardless of how care is funded.
Request a Free Consultation
Join Our Team
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Medicaid Approved
Is your loved one ready for care?
Personal care, companion care, respite, and Medicaid waiver services — built around the life your family member deserves.
See all services →
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You are not just a caregiver.
You are not just a caregiver.
Join a team that treats you with the same dignity we give every client — with real support, training, and purpose.
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Medicaid coverage
We proudly accept Medicaid.
Every family receives the same world-class care, regardless of how it is funded. No family is ever turned away.
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Medicaid Approved
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PA ODP Licensed
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ISO 45001 Safety Standard
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Abuse Prevention Certified
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HIPAA Compliant
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Quality Management Trained
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Insured & Bonded
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Medicaid Approved
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PA ODP Licensed
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ISO 45001 Safety Standard
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Abuse Prevention Certified
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HIPAA Compliant
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Quality Management Trained
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Insured & Bonded
Who we serve
Two doors.
One uncompromising commitment.
For families & individuals
Your loved one
deserves this care.
Compassionate, Medicaid-approved home care that honors every individual’s right to dignity, independence, and an everyday life lived entirely on their own terms.
Request Care Today →
For caregivers & professionals
A career that
truly matters.
Join a woman-owned, mission-driven team where every caregiver is valued, trained, and supported as the professional they are. You are the reason we exist.
View Open Positions →
Medicaid Approved · PA ODP Licensed · Now Accepting Families
No family turned away
because of how care is funded.
Genao Home Care is a fully approved Pennsylvania ODP Medicaid waiver provider. We believe every family deserves world-class care — whether they pay privately, through Medicaid, or through a waiver program. The quality of care you receive at Genao never depends on how you pay for it.
100%
Same quality of care — regardless of funding source or background
ODP
Office of Developmental Programs licensed, compliant & approved
Free
Eligibility consultation — no commitment, no paperwork required to start
PA ODP · Everyday Lives: Values in Action
“A world that embraces and celebrates human differences — a world in which
everyone can experience belonging.”
— Pennsylvania Office of Developmental Programs
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Self-determination -
Independence & choice
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Community inclusion -
Dignity & belonging
What we offer
Services built around
your family’s life.
We don’t offer packages. We offer care — designed around the individual, their goals, their community, and their right to an everyday life lived on their own terms. Person-centered. Always.
01
Personal Care
Bathing, grooming, dressing, mobility assistance — the essential daily routines done with patience, respect, and the dignity every person unconditionally deserves. In their home, on their schedule.
02
Companion Care
Social engagement, conversation, errands, appointments, and community outings. Connection is not a luxury — it is essential to a full, meaningful life. We show up as real companions.
03
Respite Care
Relief for family caregivers who have been carrying everything. Short-term, planned, or emergency — so the people who give so much can rest and return renewed for those they love.
Medicaid Waiver Services
Home and community-based waiver services through the PA ODP system — providing the support individuals need to live fully in their communities with independence and dignity.
05
Home & Community Habilitation
Skill-building support that helps individuals develop, maintain, and improve the abilities needed to live more independently and participate meaningfully in community life.
06
In-Home Support
Structured, protocol-driven in-home support guided by ISO 45001 safety standards — giving families the confidence that every aspect of care meets the highest professional standard.
Learn more →
How it works
Getting started is
simpler than you think.
1
Free Consultation
A no-obligation 30-minute conversation. We listen to your family’s needs, answer every question, and understand what the right care looks like.
Same day · No commitment
2
Personalized Care Plan
We design a care plan built entirely around the individual — their preferences, goals, and their right to direct their own life. No templates.
Within 48 hours
3
Caregiver Matching
We carefully match your family with the right caregiver — not just by skill, but by personality and the specific needs of your loved one.
Thoughtful · Never rushed
4
Care Begins
Care starts with ongoing check-ins, open communication, and a commitment to continuous improvement. You are never left wondering.
Most families start within 5–7 days
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We did not start this company.
Life started it for us.
And we show up for every family
the same way we showed up for our own.
Diana Genao, Elogidina Genao & Tania Torres Genao
Leadership & founding team
Three women.
One uncompromising
standard.
A scientist who engineers safety systems. A financial architect who builds organizations built to last. A nurse with fifteen years of hands-on care. Each a co-founder. Each an executive. Together, the reason Genao Home Care exists. Read the full story on our About page.
Diana Genao
Co-Founder
Chief Executive Officer
Operations & Safety Architecture
Industrial Engineer, Ph.D
ISO 45001 Lead Auditor
Systems Architect
“The same rigor I apply to international safety systems, I bring to how we care for people. Nothing at Genao is left to chance.”
Elogidina Genao
Co-Founder
Chief Financial Officer
Finance & Business Development
B.S., Accounting
Project Developer
Growth Architect
“A great care organization must be financially strong to serve families reliably — year after year. I make sure the foundation is as solid as our commitment.”
Tania Torres Genao
Co-Founder
Chief Operating Officer
Clinical Care & Patient Experience
Healthcare Operations Expert, HOE
15+ Years Healthcare
Care Protocol Designer
“Fifteen years at the bedside taught me one thing above all — what families need most is someone they can trust completely.”
Our credentials
Verified.
Verifiable.
ISO 45001 International Safety Standard
Abuse Prevention Certified
HIPAA Awareness Certified
Quality Management Trained
PA ODP Medicaid Provider
What families & caregivers say
The trust we earn
every single day.
“
From the first conversation, I knew this was different. They didn’t just hear what I said — they understood what I meant. My mother is cared for with the kind of attention I could only give her myself. That is what I had been searching for.
Maria L.
Daughter of client · Lancaster, PA · Personal Care
Ready to experience this?
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“I have worked for three home care agencies. Genao is the first place where I feel like a professional — not just a placement. They invest in me, and I bring that to every family I support.”
James R.
Direct Support Professional · York, PA
Medicaid Family
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“We were worried we wouldn’t get quality care through Medicaid. Genao proved every one of those fears wrong. My father receives the same attention and respect as anyone else. That means everything.”
Sofia R.
Family caregiver · Lebanon, PA
Where we serve
Serving families
across Pennsylvania.
Lancaster
York
Lebanon
Gettysburg
Reading
Philadelphia
Call us directly
(240) 357-3821
Free consultations · No obligation
Ready when you are
Your family deserves
this call.
It is free. It is no obligation. And it might change everything. We will listen to your family’s situation carefully and design a care plan built around the life your loved one deserves — with dignity, warmth, and no surprises.
Schedule a Free Consultation
Explore Our Services
Or call us now: (240) 357-3821 · Monday – Saturday · 8am – 5pm
- Medicaid Approved
- PA ODP Licensed
- Insured & Bonded
- Woman-Owned
- ISO 45001 Certified
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