Home › ContactWe are here for you
Let’s start the
conversation that
changes everything.
The most important step is the first one. Whether you are a family seeking care, a caregiver looking to join our team, or simply someone with a question — a real person will pick up, listen, and help. No scripts. No runaround.
Call us directly
(240) 357-3821
Mon – Sat · 8am – 6pm · Real people, real answers
SEND AN EMAIL
info@genaohcs.com
We respond within one business day
SEND A MESSAGE
Complete our contact form
Takes 3 minutes . We reply within 24 hours
JOIN OUR TEAM
Caregiver applications
Open positions across 7 PA counties
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Response within 24 hours
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Real people — no call centers
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Free consultation · No obligation
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Medicaid Accepted
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Serving 7 PA Counties
Send us a message
Tell us how we can
help your family.
Fill out the form below and a member of our team will reach out within one business day — usually sooner. There is no obligation, no pressure, and no automated reply. Just a real conversation.
Seeking care for a loved one
Medicaid eligibility question
Caregiver / employment
General question
Call usDirect line
(240) 357-3821
Monday – Saturday · 8:00am – 6:00pm
A real person answers every call.
Call Now →
Email usGeneral inquiries
info@genaohcs.com
We respond within one business dayCaregiver careers
careers@genaohcs.com
Open positions · Applications welcomeOur locationServing Pennsylvania families
Genao Home Care Services LLC
Lancaster, PennsylvaniaHome visits and consultations
available across all service counties.Counties we serveActive service areas
Lancaster
York
Lebanon
Gettysburg
Reading
Philadelphia
Allentown
A personal note from our founders
Every call matters to
us personally.
We started Genao Home Care because of our own families — because we knew firsthand how it feels to search for someone you can trust with a person you love. We remember those phone calls. We remember the uncertainty, the hope, and the relief when someone finally listened without rushing us toward an answer. That is the conversation we will have with you.
When you contact us, you are not reaching a call center. You are reaching an organization built by people who have been exactly where you are. We will give you the time, the honesty, and the care you deserve from the very first contact.
_ Diana Genao, Elogidina Genao & Tania Torres Genao
Co-Founders, Genao Home Care Services
DG
Diana Genao
Co-Founder
Chief Executive Officer · Ph.D · ISO 45001
EG
Elogidina Genao
Co-Founder
Chief Financial Officer · Finance · Development
TG
Tania Torres Genao
Co-Founder
Chief Operating Officer · HOE · 15+ Years Care
Elogidina Genao
Co-Founder
Chief Financial Officer · Finance · Development
“
The first call is the hardest one.
We will make sure it is worth it.
Genao Home Care Services · Lancaster, Pennsylvania
Ready when you are
Your family deserves
this call.
It is free. It is no obligation. And it might change everything. We will listen to your family’s situation carefully and design a care plan built around the life your loved one deserves — with dignity, warmth, and no surprises.
Schedule a Free Consultation
Explore Our Services
Or call us now: (240) 357-3821 · Monday – Saturday · 8am – 5pm
- Medicaid Approved
- PA ODP Licensed
- Insured & Bonded
- Woman-Owned
- ISO 45001 Certified