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Services
What we offer
Care designed
around your life —
not a package.
We do not offer one-size-fits-all solutions. Every service at Genao Home Care is built around the individual — their preferences, their goals, and their right to an everyday life lived on their own terms.
Jump to a service
01
Personal Care
02
Companion Care
03
Respite Care
04
Homemaker Services
05
In-Home Support
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Medicaid Approved
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PA ODP Licensed
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Person-Centered Care
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ISO 45001 Safety Standard
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Serving 7 PA Counties
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Medicaid Approved
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Medicaid Approved
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PA ODP Licensed
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Person-Centered Care
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ISO 45001 Safety Standard
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Serving 7 PA Counties
Five services.
One philosophy.
Every service we offer is grounded in Pennsylvania’s Everyday Lives: Values in Action framework — the belief that every person has the right to a life no different from that of any other citizen. We don’t deliver care. We support lives. There is a difference, and we live it every day.
01
Personal Care
Daily living support
02
Companion Care
Connection & community
03
Respite Care
Relief for family caregivers
04
Homemaker Services
Home & household support
05
In-Home Support
ISO 45001 guided
01
Daily living support
Personal Care —
where dignity lives.
“The way someone is helped to start their morning tells them exactly how much they are valued.”
There are moments in a person’s day that are profoundly intimate — getting out of bed, bathing, dressing, moving from one room to another. When someone needs support with these moments, the quality of that support shapes not just their physical comfort, but their sense of self. Their dignity. Their sense that they are still fully themselves.
At Genao Home Care, personal care is not a task we perform — it is a relationship we build. Our caregivers are trained not only in the technical skills of personal care, but in the human art of delivering it: with patience, warmth, and unconditional respect for the person in front of them.
“Every person deserves to start their day feeling cared for — not just assisted. That is the standard we hold for every visit.”
Whether your loved one needs support a few hours a week or every single day, we work around their routine, their preferences, and their pace — never the other way around. Because this is their life, and every decision in it belongs to them.
What personal care includes
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Bathing & grooming
- — respectful, dignified, on their schedule
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Dressing & personal hygiene
- — supporting independence wherever possible
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Mobility assistance
- — safe transfers, positioning, and movement
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Continence care
- — handled with absolute dignity and privacy
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Oral hygiene & skin care
- — health monitoring through attentive daily care
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Medication reminders
- — ensuring consistency without pressure
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Meal preparation & feeding assistance
- — nourishment as an act of care
What personal care includes
“Seniors aging at home, individuals recovering from illness or surgery, and anyone who needs daily living support while maintaining the highest possible level of independence and dignity.”
02
Connection & community
Companion Care —
because no one should feel alone.
“Connection is not a luxury. Research shows loneliness carries the same health risk as smoking 15 cigarettes a day.”
Loneliness is one of the most serious health challenges facing individuals who remain at home. It affects memory, physical health, emotional resilience, and the will to engage with life. Companion care is not a supplementary service at Genao — it is a clinical decision that meaningfully improves health outcomes.
Our companion caregivers are matched not just for availability, but for compatibility — shared interests, communication style, and the specific personality of your loved one. A good companion relationship builds over time into something genuinely meaningful: a person your loved one looks forward to seeing.
“I came for the errands. I stayed for the conversation. After six months, she tells me things she hasn’t told anyone.”
From morning walks and shared meals to doctor’s appointments and community events — companion care brings life back into the home, and brings your loved one back into the life of their community.
What companion care includes
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Meaningful conversation & engagement
- — genuine connection, not small talk
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Outings & community activities
- — parks, events, places they love
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Errands & grocery shopping
- — practical support woven into companionship
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Medical appointment accompaniment
- — a familiar presence when it matters most
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Hobbies & cognitive activities
- — reading, games, crafts, and stimulation
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Light homemaking
- — maintaining a comfortable, welcoming environment
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Family communication
- — regular updates so families stay informed
This service is right for
“Individuals who live alone, seniors at risk of social isolation, and families who want their loved one actively engaged with life — not just maintained within the walls of home.”
03
Relief for family caregivers
Respite Care —
for the ones who give everything.
“You cannot pour from an empty cup. The best care you give tomorrow depends on the rest you take today.”
Family caregivers are the invisible backbone of home care in America. Millions of sons, daughters, spouses, and partners provide hours of daily care — often without training, without breaks, and without acknowledgment. Caregiver burnout is real, and it is serious. It affects the caregiver’s health, and ultimately the quality of care their loved one receives.
Respite care at Genao Home Care is not a luxury. It is a clinical and human necessity. When a family caregiver rests, everyone benefits — the caregiver heals, and the person receiving care continues to receive the quality of attention they deserve from someone who has full capacity to give it.
“Asking for help is not giving up. It is how you make sure you can keep going — for yourself, and for the person who needs you most.”
Whether you need a few hours on a Tuesday afternoon, a planned weekend, or emergency coverage — Genao responds quickly and without judgment. Your request for rest is an act of love, and we honor it.
What companion care includes
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Planned respite
- — scheduled, recurring breaks for family caregivers
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Emergency respite
- — rapid response when families need immediate relief
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Short-term in-home care
- — from a few hours to several days or weeks
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Overnight care
- — so family caregivers can sleep without worry
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Full continuity of care
- — familiar routines maintained throughout
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Detailed handoff communication
- — everything documented and shared
This service is right for
“Family members who provide primary care and need time to rest, recover, or tend to their own health — without worrying about the quality of care their loved one receives.”
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Dignity Above All
Every individual carries a lifetime of history, identity, and worth. We do not see conditions or funding sources — we see people. Dignity is the floor — the absolute, non-negotiable starting point for everything we do.
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Self-Determination
Every person we serve has the right to decide how they live, what support looks like, and who provides it. We follow the individual’s lead — always. Our role is to open doors, never to direct the path.
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Excellence Without Compromise
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Home & household support
Homemaker Services —
a home that feels like home.
“Where someone lives reflects how they live. A clean, organized, comfortable home is not a detail — it is dignity made visible.”
A home is more than four walls. It is the environment in which a person’s entire daily life unfolds — where they wake up, share meals, rest, and find comfort. When that environment becomes difficult to manage due to age, disability, illness, or recovery, the effects reach far beyond a cluttered counter or an unmopped floor. They reach into how a person feels about themselves and their life.
Genao Home Care’s Homemaker Services exist to restore and maintain the kind of home environment that supports well-being — not just physical cleanliness, but the comfort, order, and warmth that make a house feel like a sanctuary. Our homemakers approach every home with respect, discretion, and the care they would bring to their own.
“When I came home the first time after our homemaker had visited, my mother said it was the first time in months she felt like herself again. That is what a clean home does for a person.”
Services are delivered on a schedule that works for your family — whether a few hours each week or daily support. Every visit is consistent, reliable, and tailored to the specific needs and preferences of the individual and their household.
Light housekeeping
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Light housekeeping
- — dusting, vacuuming, mopping, and general tidying
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Kitchen cleaning
- — dishes, countertops, appliance surfaces, and organization
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Laundry & linen care
- — washing, drying, folding, and changing bedding
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Meal planning & preparation
- — nutritious, preference-based meals prepared with care
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Grocery shopping & errands
- — keeping the home stocked and running smoothly
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Home organization
- — maintaining safe, accessible, clutter-free living spaces
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Waste & recycling management
- — handled consistently and without prompting
This service is right for
“Seniors, individuals with disabilities, and anyone recovering from illness or surgery who wants to remain comfortably and safely in their own home — without the burden of managing it alone.”
05
Structured, protocol-driven care
In-Home Support —
where science meets warmth.
“The most loving thing we can do is also be the most rigorous. Both things are true at once.”
Genao Home Care is the only home care organization in Pennsylvania that brings ISO 45001 international occupational safety and health management standards to the care of individuals in their homes. This is not a marketing distinction — it is a fundamental difference in how we design, deliver, and monitor every aspect of care.
ISO 45001 is the same framework applied in aerospace, healthcare systems, and critical infrastructure. Applied by our CEO, Diana Genao, Ph.D — an ISO 45001 Lead Auditor — every protocol, every caregiver procedure, and every risk assessment at Genao has been engineered with the same rigor used in the most demanding professional environments on earth.
“Safety is not a checklist. It is a system — designed, tested, and continuously improved. That is what your family deserves.”
For families who require structured, high-accountability in-home support — whether due to medical complexity, behavioral needs, or simply because they refuse to accept anything less than the highest standard — this service was built for you.
What in-home support includes
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ISO 45001-guided care protocols
- — international safety standard applied to every procedure
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Risk assessment & home safety evaluation
- — identifying and eliminating hazards proactively
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Structured daily support routines
- — consistent, documented, and measurable
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Behavioral support integration
- — aligned with positive approaches
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Incident prevention & documentation
- — transparent reporting to families
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Caregiver certification requirements
- — every team member trained to elevated standards
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Continuous quality improvement
- — regular care plan review and optimization
This service is right for
“Families with complex care needs, high safety requirements, or simply the expectation — as they should have — that care will be delivered with the highest professional standards available anywhere.”
Schedule a Free Consultation
PA ODP Everyday Lives Commitment
Every service.
Every life.
Every service on this page is grounded in Pennsylvania’s Everyday Lives: Values in Action framework. We do not merely comply with this framework — we built our organization around it, because we believe that independence, choice, community, and belonging are not privileges. They are rights.
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Self-determination & choice -
Independence & everyday life -
Meaningful relationships
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Community & belonging -
Health, safety & accountability -
Success, growth & contribution
PA ODP · Everyday Lives: Values in Action
“People with disabilities have a right to an everyday life — a life that is no different than that of all other citizens.”
— Pennsylvania Office of Developmental Programs
Ready to begin?
Not sure which service
is right for your family?
That is exactly what our free consultation is for. We will listen — no jargon, no pressure, no rush — and help you understand which services fit your loved one’s needs and your family’s goals.
Schedule a Free Consultation
Call Us Directly
Or call us now: (717) 000-0000 · Monday – Saturday · 8am – 6pm
- Medicaid Approved
- PA ODP Licensed
- Insured & Bonded
- Woman-Owned
- ISO 45001 Certified