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Medicaid home care in Pennsylvania

Yes. We accept

Medicaid.

And the care you receive
will be world-class.

Genao Home Care is a fully approved Pennsylvania ODP Medicaid waiver provider. The quality of care your family receives from us never depends on how it is funded. Every family matters equally here.

Does Genao accept Medicaid?

Yes — absolutely. We are a fully approved PA ODP Medicaid waiver provider. We accept Medicaid for personal care, companion care, respite care, homemaker services, and in-home support.

Will my care be the same quality?

Without exception.  Every family receives the same caregivers, the same training standards, the same attention, and the same commitment — regardless of payment source.

How do I know if I qualify?

Call us at (717) 000-0000 or complete the eligibility check below. We will walk you through the process at no cost and with no obligation.

Medicaid home care in Pennsylvania

No family turned away because of

how care is funded.

Many home care organizations treat Medicaid families as a secondary priority. At Genao, there is no such distinction. This is not a policy statement. It is the reason this organization was built.

Understanding Medicaid

What Medicaid home care

actually means for your family.

"Medicaid is not charity. It is a benefit your family has earned and is fully entitled to — and we deliver it at the same standard we hold for everyone."

Medicaid is a joint federal and state program that provides health coverage to individuals and families with limited income. In Pennsylvania, the Office of Developmental Programs (ODP) administers the Medicaid waiver programs that fund home and community-based care services — allowing individuals to receive high-quality care in their own homes rather than in institutional settings.

Pennsylvania’s Medicaid waiver programs — including the Consolidated Waiver, Community Living Waiver, and OBRA Waiver — cover a wide range of home care services for individuals with intellectual disabilities, autism, and other developmental disabilities. These programs exist specifically so that individuals can remain in their communities and live the everyday lives they are entitled to.

Medicaid home care is a right, not a favor. Eligible individuals and families have earned access to these services through the Pennsylvania system. Genao honors that entitlement without reservation.

Quality is never tiered by payment source. The caregiver who serves a Medicaid-funded client is held to the exact same training, certification, and performance standards as any other caregiver at Genao.

Genao is a fully approved ODP provider. This means we have met Pennsylvania’s rigorous standards for Medicaid waiver service provision — licensing, compliance, quality management, and accountability.

Navigation support is free. If you are unsure whether you qualify or how to access Medicaid waiver services, we will walk you through every step — at no cost and with no obligation to enroll.

If you or a family member has been told you would not receive quality care through Medicaid — or if you have worried that accepting Medicaid means accepting less — Genao exists to prove that wrong.

Do I qualify?

Who is eligible for

Medicaid home care in Pennsylvania.

Eligibility depends on several factors. Here is what matters most — and how

to find out for certain.

Income & financial eligibility

Medicaid is income-based

Disability & care eligibility

ODP waiver services require

 

Senior & aging eligibility

Medicaid for seniors covers

What you will need

Documents that help

Not sure if you qualify? That is exactly why we are here.

Medicaid eligibility can be complicated, and the rules vary by program and county. Do not try to navigate this alone. Call us or complete the eligibility check below — a real member of our team will review your situation and explain your options clearly, at no cost, with no obligation.

The process

Getting started with Medicaid care

is simpler than you think.

Call us or complete the eligibility form. A real team member reviews your situation and explains your options in plain language — no jargon, no pressure.

1

Free Consultation

A no-obligation 30-minute conversation. We listen to your family's needs, answer every question, and understand what the right care looks like.

Same day · No commitment

2

Eligibility Verification

We confirm your Medicaid enrollment status or help you understand how to apply. If you need to enroll, we point you to the right county resources and walk alongside you.

1—3 business days
 

3

Care Plan & Authorization

Working with your Support Coordinator, we develop a care plan aligned with your Individual Support Plan (ISP) goals. We handle the documentation and authorization paperwork.

Coordinated with your team
 

4

Care Begins

Your matched caregiver begins service — with ongoing check-ins, transparent communication, and continuous quality review. You are never left wondering.

Most families start within 5—10 days
 
We handle the hard parts
Paperwork, authorizations,
and coordination.
Medicaid documentation can be complex. We work directly with your county Administrative Entity, Support Coordination agency, and ODP to ensure all authorizations are in order before care begins. You focus on your family. We handle the system.
Your Support Coordinator stays involved
We collaborate with
your entire care team.
Genao Home Care works in full coordination with your Support Coordinator to ensure services align with your ISP goals, waiver requirements, and personal preferences. Every step is transparent, documented, and family-centered.
 
What Medicaid covers at Genao

Services available

through Medicaid.

 

All of our core services are available to Medicaid-eligible individuals and families — at the same world-class standard. Here is what is covered.

Personal Care

Bathing, grooming, dressing, mobility assistance, and daily living support — delivered with dignity, on your schedule, in your home.

Companion Care

Social engagement, errands, community outings, and the meaningful human connection that is essential to well-being and independence.

Respite Care

Planned and emergency relief for family caregivers — from a few hours to overnight — so those who give so much can rest and return renewed.

Homemaker Services

Light housekeeping, meal preparation, laundry, grocery shopping, and home organization — maintaining a safe, comfortable, dignified living environment.

In-Home Support

Structured, ISO 45001-guided support for individuals with complex care needs — the highest professional standard, available through Medicaid.

Not Sure What You Need?

Every care plan is built around the individual. Our free consultation will help you understand which services apply to your loved one’s specific situation.
Coverage varies by waiver program and individual authorization. During your free consultation, we will confirm exactly which services your loved one’s Medicaid authorization covers and help you understand any options for supplemental private-pay services if needed.
Frequently asked questions

Every question deserves a

real answer.

These are the questions families ask us most often. If your question is not answered here, please call us directly — we will never leave you without a clear, honest response.

(717) 000-0000

Yes — completely and without exception. Genao Home Care is a fully approved Pennsylvania ODP Medicaid waiver provider. We accept Medicaid for all of our core services, including personal care, companion care, respite care, homemaker services, and in-home support.

Never. The quality of care at Genao is determined by the individual’s needs — never by how care is funded. Medicaid clients receive the same caregivers, the same training standards, the same supervision, and the same organizational commitment as any privately paying family. There is no secondary tier here.

Eligibility depends on income, disability status, residency, and the specific waiver program. The best way to find out is to call us at (717) 000-0000 or complete the eligibility form on this page. A member of our team will review your situation and explain your options clearly — at no cost and with no obligation.

Pennsylvania’s Office of Developmental Programs (ODP) administers several Medicaid waiver programs — including the Consolidated Waiver, Community Living Waiver, and OBRA Waiver — that fund home and community-based services for individuals with intellectual disabilities and autism. These programs allow individuals to receive care in their own homes rather than in institutional settings, preserving their independence and community participation.

We work directly with your existing Support Coordinator. Genao Home Care collaborates fully with Support Coordination agencies to ensure our services align with your Individual Support Plan (ISP), waiver requirements, and authorization levels. Your Support Coordinator remains a central part of your care team.

Timeline varies depending on your current enrollment status. If you are already Medicaid-enrolled with an active waiver authorization, most families begin care within 5—10 business days of our initial consultation. If you need to complete the Medicaid enrollment process first, we will help you navigate that and begin planning your care in parallel.

Yes — many families use Medicaid waiver funding for some services and supplement with private pay for additional hours or services not covered by their authorization. We will help you understand exactly what your authorization covers and what options exist for supplemental services if your needs exceed waiver funding.

We currently provide Medicaid home care services in Lancaster, York, Lebanon, Adams (Gettysburg), Berks (Reading), Philadelphia, and Lehigh (Allentown) counties in Pennsylvania. If you are near our service boundaries, call us — we will always do our best to find a solution for your family.

Our ODP commitment

Grounded in

Everyday Lives.

Every Medicaid service Genao provides is anchored in Pennsylvania’s Everyday Lives: Values in Action framework — the ODP’s guiding principle that every person has the right to a life no different from that of any other citizen. We do not simply comply with this framework. We built our organization around it.

PA ODP · Everyday Lives: Values in Action

People with disabilities have a right to an everyday life — a life that is no different than that of all other citizens.

— Pennsylvania Office of Developmental Programs
At Genao, this is not a compliance statement. It is a promise we made the day we became an approved ODP provider — and renew every day we serve a Medicaid-funded family with the same excellence we bring to every other family.
Free eligibility check

Medicaid is not a barrier.

It is a door we open for you.

Complete this short form and a real member of our team will contact you — usually within one business day — to review your situation and explain your options clearly.

Medicaid form

What happens next: A member of our Medicaid team will contact you within one business day. We will review your situation, explain your eligibility options, and answer every question you have — at no cost, with no obligation to enroll.

Prefer to call?

Monday – Saturday · 8am – 6pm · Ask for our Medicaid team

The most important thing to know

Medicaid is not a barrier.

It is a door we open for you.

Do not let uncertainty about Medicaid stop your family from getting the care you deserve. Call us. We will figure it out together — and we will not stop until you have a clear answer and a path forward.

 

Or call us now: (717) 000-0000  ·  Monday – Saturday · 8am – 6pm

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